Order Policy
Ordering Policy:
**ALL CODES MUST BE ENTERED AT CHECKOUT TO RECEIVE CREDIT**
We can not go back and enter individual codes to orders. Codes must be entered in "Promo Code" Section. The system WILL NOT pick up codes added into "Order Notes" section at checkout.
Discount codes are not valid on Fundraising orders.
Orders CAN NOT be cancelled once placed. Please confirm all information and Organization Code prior to placing order.
Return Policy:
This site is dedicate to Fundraising only. We do not accept returns. Candles may be exchanged for store credit only. Bath & Body Products are final sale and can not be returned or exchanged.
Please Note: The customer is responsible for ALL shipping and handling costs. Surf's Up Candle does not refund original or return shipping charges. Surf's Up Candle is not responsible for items that are lost while in transit to us, so, we recommend insuring your return package.
Orders CAN NOT be cancelled once placed. Please confirm all information and Organization Code prior to placing order.